PERFORMANCE ANALYSIS ON JOB SATISFACTION LEVEL OF EMPLOYEES WORKING IN IT PROFESSIONAL SECTOR

Abstract

This is an empirical investigation into how factors influence IT professionals' job satisfaction. The problem for most organizations is how to retain qualified employees. As technology has gone from commonplace to prevalent over the past twenty years, it has become increasingly difficult to retain qualified information technology (IT) professionals. Therefore, this study focused on investigating the job satisfaction of IT professionals, paying particular attention to the two most important factors in IT workers' job satisfaction and advancement opportunities. The work performance of employees lays the foundations for achieving the desired organizational goals and objectives. The work performance of individual employees is influenced by various combinations of factors. This paper reviewed the existing literature to find out what other researchers have done to ensure that IT professionals are satisfied at work. The paper went further and identified the most relevant factors of job satisfaction as follows: personality trait, values: external and internal, working conditions and social influence. This study used quantitative research methods to address the research questions; what are the factors that influence the perception of job satisfaction of IT professionals and can organization and management affect the issue of job satisfaction among IT professionals. The results of this study show that general satisfaction is significantly associated with the degree of satisfaction in terms of autonomy and intrinsic factors.